Hey everyone. I know I know, I haven't posted in almost a... *looks at last post*... in quit a while. It's that time of the year. You know the one, where your basic work load doubles, customers tempers fray needlessly, everyone is in a rush and everyone must get the answer/item they want no matter what anyone else thinks, says, or does. Or what the reality of the situation is. Oh wait, that's only if you work in retail. Yeah, for all of you who work in retail you know what I'm talking about. This time of year is harder then any other segment of the year with out question. And I have to deal with it. So that's why I haven't posted in several weeks. On a brighter note, all that work is paying off.
When I took my current position my department was ranked as 1106 out of the company with a total of 1116 spots. At that level there really isn't anyway to slip further down the scale unless you are honestly and sincerely trying to fail. That was 3 months ago. As of the beginning of December we were 221, and has of this past Monday, we were 302. Now that sounds like we're sliding back down, a fluctuation of 79 spots is very common with the department rankings. Our rankings are based on client and customer reviews that are submitted through an online survey. The client is presented with a series of 20 questions and a scale of 1 to 10. And then asked to rank how they feel we performed based on each question.
Of the 150-200 customers we deal with in a given week, perhaps 3 or 4 will actually take the survey. And of those 4, maybe 1 will actually think about their answer. More often the rankings are totally arbitrary and are all 10s or all 1s. So with 8 reviews with all 100's on the record, if we get a review that is all 1s, we just dropped from a 100% ranking to a 87% which can easily translate to a drop of 40 spots in the ranking. Imagine how much we drop if we only have 5 reviews and one of them is all 1s?
That being said, the new year is right around the corner. And with the new year comes new opportunities. I'm sure many of you have seen the leaked images of the new Dark Angle models. I'll withhold judgement until I can get my hands on the models and do a proper review of the kits.
As an aside, the digital camera I had been using for my posts is no longer mine to use. So for the immediate time I will be limited to taking pictures with my phone.
Though one brighter note. I got the audio drama "Horus Heresy: The Dark King/The Lightning Tower" for Christmas. I haven't had the chance to really sit down and listen to it just yet, but it did lead me to organizing my media library a little bit. Getting a rather nice collection aren't I?
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So got some work done on the converted hell brute. I had to go a bit different with mounting the body. I actually have a length of brass...
So the Hell Brute is done! I finished filling in the musculature around the body and on the arm, and added cabling from the fits to ...
I'm going to taking a little brake from the thunderhawk, for a couple reasons. Firstly because I simply don't have the time to commi...
Initial thoughts I’ve heard this guy referred to a lot as “Dinobot”. I’m sorry, but I just don’t see it. I can remember when the 4th ...
Construction, Day one I chose to work from the side of the instructions that instructs you to build the Forgefield because if push comes ...
Initial thoughts: The HelDrake has been a model I’ve been dreading and dreaming of since I first heard of Chaos getting a “Dragon” ...
So, we've all seen 'em: Thunderhawks! Yup those big aw-inspiring Space Marine Flyers! Well, I'm going to build one! But n...
Well, I finished the molds for various parts. Some of them worked out alright. None of them were a complete success. As you can probably gue...
So I've been thinking about starting a Chaos Space Marines army lately so I've been cruising a lot of blogs and sights that talk abo...
So, with a completed Storm Talon model built and otherwise sitting on my desk I decided to add it to my growing Blood Ravens army. I bui...